Reader 183

Dear Fashion Truth,

I am writing in reference to Reader 182.

I think that what she had complained about is pretty unreasonable. As a buyer and seller myself, i know how it feels like when items dont arrive exactly at when i want them to arrive. But you must remember that not all of us are doing this as a full-time job. Some of us are students, and some are working people too. An online business is just a separate venue for extra income. Or for me, i do it as a hobby being an avid shopaholic myself.

Everyone has their own schedule, studying or working. Not all of us live close to a post office but we still make the effort to post your items (sometimes a whole bundle at a time), ensure that everything is addressed properly and so on. And if you are familiar with post offices, they are jam packed with people from morning to afternoon. That is because not everyone uses the post office just to post out stuff, but to pay bills and claim petrol compensation and so on. Sometimes us sellers have to wait in line for over an hour just to post items. Especially when we have our own schedules too, we sometimes cant afford to wait that long.

So think about the sellers too and not just yourself. Just because you cant receive an item according to your schedule doesnt mean its the end of the world. No harm in going down to the post office to collect the item yourself.

Or at least what you could have done was to tell the seller to post the item out the following week instead, like on Monday. The reason why she would have posted so late could be because you banked in during the near end of the weekdays, so in future, just bank in as early as possible.
I have bought alot online too, and most of my packages dont come on time, but as long as they arrive within the week, im fine with it. Sometimes its annoying for me to go to the post office to collect my items as it is delivered while im not around, but i just drive through the jams and go about collecting the item.

"There is a reason why we pay for delivery service ok!"

Quoted from Reader182, most blogshops i know dont charge you for delivery service. If a buyer asks for pos ekspres, the charge is RM4, which is the full price itself. So the buyer is just paying the post office to deliver the item to you.

Perhaps you paid more, but i know that a majority of blogshops dont earn from 'delivery service', the post offices do.

Well, no offense to Reader182, but im just writing in to remind you (and whoever that complains about posting times) that sellers too have their own life and their time is precious too.

A little tolerance wont hurt, after all, that's what shopping online is about. There are no contracts binding us to do everything according to the rules, but we still do it out of respect to you buyers and out of thanks for your support. Sometimes our timing comes a little short of excellence, but just as long as the item does get delivered to you, what more is there to complain about.