Announcement

The current management behind the FT team is different now.
U all may be wondering why did we switch from BoF to FT, here's several reasons.

1. the layout in FT is so much easier and organized. (we can't seem to find a good layout for BoF)
2. FT already have its own logo, and most people have already linked FT.

Do note that we have ammended the notes at the sidebar etc. ya.

Thank u.! Email us at : fashion.truth@gmail.com

Tuesday, May 19, 2009

Reader 235

Dear Fashion Truth,

I would like to have your favor to publish this bad experience with this seller, her name is Patricia XXX. She does not have a blogshop as she is just an individual who has posted in Shopping Critique to help her out to sell a t-shirt which couldn't fit her. I've even asked Shopping Critique to help me out in this and Patricia did not reply her. I've countless emails and lastly, all i get is failure in delivering the emails, which can only mean one thing: the email accounts are gone! like, *poof.

So here is the sequence of events from day one till to date:

Feb 13:

Heys dear,
The owner of the 'cutecloset' blogshop told me you would like to sell of the 'emo' tee... can i get it RM15?(=

Seller: hi, im sorry but im selling it the price i got it for cause it's totally brand new. are u still interested in it? if
so, the total is RM22 + RM6 = RM28
my maybank acc:



Me: RM6? but can i opt for RM4 for pos express?Thanks


Seller: um im really sorry but posexpress is really out of my way, i have to take a bus 20 minutes away just to get to the pos office and by the time i reach there it'd be around 6:30 which means it's always closed. but poslaju is a lot more nearer, just 5 minutes walk away.. do you mind? im so sorry :(

seller: i live in johor... it's just an additional two ringgit, please?


me: oh, ure from johor...i see, i see...do you mind if i get the t-shirt from for RM20 well, plus pos laju then? is the shirt made of good quality cotton and is the graphics on the shirt nicely done? just wana check if i'm buying good stuff, hope you understand..(=


seller: im selling it for the price i got because it's in perfect condition and totally brand new. and yes, the graphic, material is really good. :)


me: awrites. whn can you post it to me?i should be able to bank in tmr..


seller: right after i receive the payment :) let me know :)


So, the day came by and i made my payment on 18 Feb and she did not reply me until 22 Feb because she was away for competition ...or so she says. So i believed her.

I apologized to her for being antsy and at the same time asking for the tracking number on the 24 Feb and 27 Feb.

Then only on the 28 Feb she replied:
"will do real soon sorry about the delay!!"


>>> so what does this suppose to mean?she said that she will immediately do it after i've made the payment and counting the days, it's 10 days after i've made the payment. So ok, it's 7 days after taking into account her days at 'competition'. She has the knack to ask for RM6 for postage (pos laju) instead of RM4 for the sake of her convenience! Did she not say that it's just TEN minutes away from her house...?


So I keep waiting and waiting for the parcel to arrive. I sent numerous emails ....and then,

on the Apr 1, she replied:

"what! i sent you eons ago! what is all these? my laptop was out for repair and there are so many mails from you asking for that t shirt!
i SENT IT OUT TO YOU ALREADY! LONG AGO!"

>>so it's my fault for asking for the status of my shirt? wow, great... and avoid getting strained our transactional relationship, i apologized and asking for the tracking number, for which she could have given me instead of shouting, roight? =.='''

me: which is why i need the tracking number.. and now that it is definitely lost somewhere by those post office people, would appreciate your help to furnish me the details so that i can track it and spare your troubles.. thanks


seller: okay. i'll try to help find as much as i can. sorry bout what happened.


>>> so she has a heart afterall, and like any of you, putting yourselves in my situation, would give her the benefit of doubt after all that has happened. Wouldn't you?

But believe me, that was the last of her reply after promising to help me look for my parcel. The question lies, "why cant she just give me the tracking number? What's so difficult?" So i sent emails on the Apr 3, 7 and 21, May 6 and lastly, May 13:

"Hi Patricia,
Week in, week out i have been emailing you. I hope you can furnish me the tracking number of the t-shirt which you claimed to have sent to me! Thanks."



>>>In return, I got this:

" This is an automatically generated Delivery Status Notification
Delivery to the following recipient failed permanently:
onfla*******@gmail.com

Technical details of permanent failure:
The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at http://mail.google.com/support/bin/answer.py?answer=6596

----- Original message -----
MIME-Version: 1.0
Received: by 10.141.43.19 with SMTP id v19mr163496rvj.226.
1242189772757; Tue,
12 May 2009 21:42:52 -0700 (PDT)
In-Reply-To: ....
References: .....
Date: Wed, 13 May 2009 12:42:52 +0800
Message-ID: 4e748b2f1ff7fb6@mail.gmail.com>
Subject: Re: the emo tee(=
From:@gmail.com>
To: Patricia
Content-Type: multipart/alternative; boundary=000e0cd20a32261cbd0469c3d808

--000e0cd20a32261cbd0469c3d808
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit

Hi Patricia,
Week in, week out i have been emailing you. I hope you can furnish me the tracking number of the t-shirt which you claimed to have sent to me! Thanks.


----- Message truncated -----"



>> So, there goes the t-shirt of which I know not where it is. To date, it's been THREE months and the parcel has yet to arrive. If there is anyone of out there who KNOWS who this PATRICIA from Johor is, please let me know. All i need the tracking number and i would like to do the finding... ):

Thanks!


7 Comentários:

Shopping Gazebo said...

Oh no!

Sighs. that is just plain horrible! :(

Sorry that it happened to you.

Hey, maybe you can email us her email. (or contact details) We are from Shopping Gazebo and we don't want our girls to be cheated that way too.

That Patricia will not live long. (yes i know it's bad to wish people that way, but what she did is just plain &^%$&)

Adrina said...

I feel your pain. It's really unfortunate for something like this to happen to anyone.

But this is something we all have to be careful with. When buying from a reseller who doesn't have an e-boutique, they are extra risks involved.

For one, the reseller does not have a reputation to maintain. Secondly, we do not know who the reseller is other than his/her first name. When something goes wrong, they can choose to disappear like what Patricia did and there would be no way to track them down.

Therefore, all buyers have to take extra precaution when dealing with resellers. Resellers like Patricia give a bad name to all resellers out there.

msquirk said...

Hmmm.. I agree she was rude. I also think she lacks the responsibility.

However, I think it's not entirely her fault for the shipping service. She has stated that it takes her 20 minutes to the post office that has pos ekspress service and by that time it will be 6:30pm. Everyone, including sellers, have their own schedule to prioritise and this seller is only selling this tee w/o any blogshop created. Thus, in some ways or other, customer service could be compromised or not assured.

By right, Poslaju is safer. If this seller is not experienced enough, I can understand if she has forgotten to take down the tracking number because it won't be given to you, instead you have to jot it down on your own piece of paper (or mobile) when you input the mailing details in the form.

Am not taking sides here, I just feel that in matter of agony and frustrations, it's easy to lump everything together.

Lastly, thank you for telling this story. Not only we'll be extra careful now, we will also watch out on this lady called Patricia from Johor.

cheerios.

DIYANAHALIM said...

That is just awful. Im so sorry it happened to u.

Alyaa said...

die patricia die! ahahah okay that's evil. but really, what a horrible experience.

Emily said...

You do have her name and account number. Report to Maybank, get her details, print out all details, transaction proof and conversations. Tell them most probably from Johor. Get her registered address. Give her a visit in Johor. Tell her parents.

If you have her full name, try google for it. Try get her facebook, friendster, etc. Email her friends for her info. If you need help. Maybe some other people can help. Post her name and maybank account here.

Go to report in Police Station. It might be just RM20 but hey give her a lesson. I did saw some cases happened in forum. And they have some "great ppl" which can find the person with just their full name and ban account.

Internet is so powerful nowadays. If you plan to scam. Please be careful. So just post it here.

t. said...

I so totally agree with Emily!! You should do that.. Track that sicko down!! Even if it means spending more than what you've lost just so that justice is served!

Even if its only RM20, this "patricia" should pay! an eye for an eye right?

No one should be treated like this and you should really give her email address or full name to Shopping Gazebo. In case she got the guts to resell her other stuffs there! :)

Good Luck!

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