Seller 61

hey there FT

i'm not sure how this works but i'm gonna write something that i think all sellers have been through at least a couple of times trying to survive, run a legit business and keep one's sanity at the same time.

i'm not good at being politically correct all the time but please bear with me as i've been reading the stories that buyers wrote to you about and in turn i'm tyring to write about some of the hardships that buyers put us through (though obviously not everyone, but trust me,
this happens)


1) MIA buyers
as much as i believe its your right as a buyer to get as much information as you can before deciding on a purchase, i've come across buyers who ask you a billion questions about a garment and then went MIA with no particular reason what so over. please, we dont mind if you change your mind about something, but please, out of common courtesy, inform the seller if you're no longer interested and have decided to move on with your lives so that we can do the same too. if you could type 10 emails on everything imaginable about the garment, whats another email saying that its not what you're looking for.

2) Inconsiderate COD buyers
i have not come across any blogshop that didnt carry a clause stating which areas they cover for COD. most of them will also state that its subject to their scheduling / availabilities and some of them just dont have COD service by choice. so please read the terms carefully and whatever you do, dont do what my recent buyer did to me. first and foremost, my areas for COD are ss15 subang, the curve and tesco shah alam. this particular buyer started off by asking me to send it to her in PJ. as her good luck would have it (and not mine), i was going to be in PJ for an official business on that said day so i thought 'what the heck. if this is what's gonna keep my buyers happy, i will certainly do it'. at first she said in Old Town PJ, then it changed into her office, then she changed the timing twice, then she said she's not working on that day, then i suggested we meet in Old Town's McD (nearest to her house). first she said okay, then she asked me to
send it to her house, and i replied i dont do house calls (WHO DOES?) then she said okay on McD. On the delivery day, she said since she's not working, she might be going out with friends, knowing full well that i've told her that i will be texting during lunch hour as thats the time i will be free to get out of what i was doing, and when i did text her, she's already in Midvalley and asked me to send it to her there! all this while being aware that

a) PJ is not my COD area as stated in the blog to begin with but i agreed anyways.
b) being fickle about timing and stuff as if she's the only one with a life
c) disregard completely that this is a FREE service and disrespect the fact that CODs also very much depends on my availability and schedule.
d) postage option has been communicated to her since the start seeing how difficult it is to set a fix time to COD in the first place.

c'mon lah. this is INTERNET business where the main mode of delivery is by postage. we aint Dominos.

c) I want it now! buyers
if anyone is like me, its typical to give a margin of about 3 days for a transaction to be done. one day to confirm order, the next day for payment, and the day after, mail. but there's billion buyers out there who are under this impression that once they confirm to us that they're buying, they think its ok to take 2 to 4 days to give us the silent treatment, pay on the 4th or 5th day and demand to know why it takes another 2 days for their purchase to arrive. logic = one day pay, next day mail, next day arrive. translation, if you pay on Monday, you'll most likely to get it on Wednesday. but if you pay on Monday at 11.59 and seller's already asleep, and they get/read your payment confirmation on Tuesday, then most probably they'll mail it on Wednesday and you'll get it on Thursday. good God, if you cant possibly wait another day for delivery, why the hell you pay 4 days after order confirmation??

its so easy to point fingers and blame sellers on everything that you're unsatisfied about. but please take a moment to think about the human factor. with all that being said, i've also had so many buyers who are prompt, lovely to deal with and it reflects one's personality to begin with. by the end of the day, if you cant make payment, or you think you'll be late, just notify us because (AND THIS IS IMPORTANT) we are doing business. once we've taken the item off the menu for everyone else and put it aside for you, please honor that commitment by knowing that there might be other buyers out there that we have to say 'sorry,out of stock lah' when they are more than ready to make payment there and then.

its a two way street and i'm not speaking on behalf on everyone, but i bet i struck a cord.

"Do onto others as you would wish them do onto you."

thanks FT (and sorry for the long email). As Spock would say: 'live long and prosper'. heheh.